How to save money on your mobile plan

Nobody likes surprise charges, which is why we don’t have any. There’s nothing worse than getting a raw deal and having to pay more than you budgeted, even if it’s only a few dollars, because it all adds up. 

We’re here to expose the sneaky tricks that some mobile providers use to squeeze more money out of customers.

28 day billing cycles

Are there only 336 days in the year? No, we didn’t think so either. Yet when you’re on a plan with a 28 day billing cycle, you’re basically paying for an extra month each year. It also makes it hard to compare plans with providers who actually bill by the full month.

Payment card fees

Seriously, surcharges suck. Most mobile providers don’t warn you that they’re going to charge an extra fee if you pay by credit/debit card. Even though it’s ‘only’ around 2 percent and some have recently lowered the surcharge, it’s still a nasty surprise when it’s time to pay. That’s why we never charge card convenience fees. More like an ‘inconvenience’ fee!

Extra service charges (e.g. to access voicemail)

We’ve all missed phone calls. In fact, who even picks up when it rings at all anymore? Yet many providers continue to charge users to listen to their voicemail messages, particularly on the cheapest plans. Many people don’t even realise this until they see the charge on their bill. This can also happen if you accidentally accidently send an MMS, or use other services you didn’t realise weren’t included in your plan.

Short-term introductory/new customer offers

Ever been lured into a great value sounding offer to switch to a new provider, then forgot all about it and a year later, realised you ended up paying way more than you planned? Or, have you been annoyed that the great offer on your current provider was only valid for new customers, effectively punishing you for your loyalty?
We pride ourselves on providing everyday low prices on our plans to both new and existing customers, so you know you’re always getting the best deal, even if you’ve been with us all along. If you have, thanks by the way!

Bundled prices

Some mobile plan prices look amazingly cheap, until you realise you also have to get your electricity, gas and internet from the same outfit. (Yes, we know we also previously offered bundle discounts when we sold broadband. But now that we don’t, we also don’t penalise anyone for using us just for mobile.)

Unnecessary add-ons

Some plans offer ‘freebies’ like a free monthly music subscription, but we all know that it’s not really free, it’s just built into the price of the plan already. And what if you don’t listen to music, or you already use a different service that you’re happy with? We don’t make you pay more for things you might not want.

12 month contracts

Some mobile plans lock you in or force you to pay in full upfront for the year, but we understand that doesn’t suit everyone. All our plans are month to month, so if you’re not happy, you don’t have to wait an entire year to switch. But we’re pretty confident people will want to stick around after they enjoy that sweet, sweet unlimited mobile data.

Savings summary

To sum up, if you really want to save $$$ when picking a mobile plan, make sure you:
  • Don’t have a 28 day billing cycle
  • Check if there is a card payment fee (there usually is)
  • Check if there are extra service charges (e.g. for calling voicemail)
  • Don’t get lured in by introductory offers (or ditch that provider as soon as the offer ends)
  • Be wary of bundled plan pricing
  • Check if there are ‘free’ add-ons to the plan, consider if you want them
  • Watch out for 12-month contracts, or plans where you have to pay for the full year in advance
We’ve made it easy by making sure all our plans are month to month, with no card payment fees, no extra service charges, no price increases after you join, and no bundle discounts. Check out our plans now to pick the one that’s right for you.