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Welcome to Rocket Mobile.

We’ll fuel your life

We’re here to get you going fast and provide everyday affordable connectivity to match the way you want stay connected.

Who are we?

We’ve been helping Kiwis keep connected since 2014. Originally launched as a broadband internet provider, Rocket Mobile introduced New Zealand to fully unlimited, choose the speed you need mobile data plans in 2022.

In mid-2023 we ended our broadband internet offerings in New Zealand. Today we’re known as Rocket Mobile here in Aotearoa, and our head office is located in Singapore.

The Values that Propel Us

At Rocket Mobile we are driven by our values. Like a compass, our values guide us in our journey to success. Our values are part of who we are, what we stand for, how we act, and our aspiration of what we want to become.

NEVER SETTLE

We dream big. We are constantly curious and embrace bold ideas. We challenge and take smart risks.

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STRONGER TOGETHER

We create together. We win together, we fail together. We grow together, we celebrate together. We are at our strongest together.

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EMPOWERED TO DELIVER

We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done.

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WE CARE

We care for one another. We value authenticity and difference. We create the space to connect, recharge and explore to bring our best selves to work.

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Our leadership team

Our experienced and passionate board and executive leadership team are united by our mission to transform the lives of customers and create a connected world through the radical transformation of digital services. Find out more here.

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What this looks like in our day-to-day experience

  • We are always on the lookout for new and better ways of doing things and create structured ways to bring the outside world in so that we remain at the forefront of new ideas and bold thinking
  • We create the space and the rituals needed to experiment, try new things and make mistakes.
  • We build strong relationships and stay closely connected to each other, our customers, industry partners and thought leaders
  • We embrace processes that help us identify opportunities and capture new ideas no matter where in the organization they come from
  • We welcome challenging conversations and do so with trust and respect
  • We are encouraged to ask questions and to provide open and honest feedback to one another
  • We ask big, open-ended questions like “what if?” “what else?” “what will it take?”

“We dream big. We are constantly curious and embrace bold ideas. We challenge and take smart risks.“

What this looks like in our day-to-day experience

  • We believe that collaboration and teamwork are critical to Rocket Mobile's performance and success.
  • We invest time in activities that build strong connections, collaboration and high performing teamwork
  • We embrace flexible work practices that enable us to move across different teams and bodies of work as needed
  • We ensure that we reflect and learn from our mistakes
  • We make time to celebrate together
  • We recognize and show our appreciation for one another
  • We are passionate about personal learning and growth
  • We ask supportive questions like “how can I help?” “how shall we work best together?” “what can we learn from this experience?”

“We create together, we win together, we fail together, we learn together, we celebrate together. We are at our strongest together.“

What this looks like in our day-to-day experience

  • We align around common goals
  • We have clarity on our roles and have regular discussions to ensure we are confident and clear on expectations
  • We are empowered to work autonomously and take initiatives to deliver
  • We focus on achieving outcomes not inputs
  • We continuously challenge our ways of working to ensure we are agile, move with speed and have a bias for action
  • We invest in building our capabilities to deliver
  • We recognize and reward those who show initiative and the courage to give things a go
  • We act with integrity, transparency and honesty to do the right thing
  • We ask outcome focused questions like “are we aligned?” “are we all clear on expected outcomes and timings?” “do you have everything you need to achieve?”

“We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done.“

What this looks like in our day-to-day experience

  • We recognize that every employee is unique, as is every customer
  • We feel safe and secure to interact with one another with openness, honesty and authenticity
  • We treat each other and our customers with respect and always assume the best intent
  • We have open conversations about our wellbeing and mental health and make support available when employees may be struggling
  • We embrace our differences and encourage diversity in style, thinking and approach
  • We make time to get to know each other as whole people, not just within our roles
  • We create the space in our working day to ensure we can recharge, connect and explore our passions
  • We ask open-minded questions like “what do you need?” “how can we think differently” “can you tell me more about that?”

“We care for one another. We value authenticity and difference. We create the space to connect, recharge and explore to bring our best selves to work. “

Rocket Mobile Capped Plan Overview

Your Capped Rocket Mobile plan is bundled with value, including a set amount of max speed data, plus unlimited talk and text to NZ and Aus. There are also optional extras based on how you want to connect which are outlined here:
What is it How much Do I have any other options
Voicemail Calls to voicemail are FREE Go for gold. And with unlimited talk and text on our plans, you can carry on connecting without worry.
MMS PXT Not available If you are a serial PXTer you are better to send your messages via a messaging app like WhatsApp or Messenger instead.
International calls & texts $10 for 250 calling minutes and 50 SMS messages to use within 30 days with our International Add-on You can also use an app like WhatsApp or Messenger to contact friends overseas while connected to WiFi or mobile data. If you're on Pay Monthly, if you call or SMS overseas outside of the International Add-on, you'll be charged per minute or per SMS at rates specific to that location.
Roaming For just $9 a day you can use your NZ data, minutes and SMS in our Daily Roaming destinations. Our Daily Roaming Add-on is a pretty choice option. Otherwise you can stay connected via WiFi or a local SIM when you're travelling.
Premium rate numbers Calls/SMS messages to premium rate numbers (e.g. reply "yes" messages that are subject to additional charges) aren't available on our Pay Upfront plans. To maintain our everyday low prices and remove bill surprises, our Pay Upfront plans don’t allow premium SMS or calls. That might mean for example that you need to call your dentist to confirm that appointment instead of replying by SMS

Other things to keep in mind:

  • Unlimited talk and TXTs are for standard person-to-person calls to standard NZ and Aus numbers.
  • Your Rocket Mobile mobile plan is for personal mobile use only.
  • For all out of bundle charges:
  • ● If you’re a Pay Monthly customer (joined before we rebranded), click here
  • ● If you’re a Pay Upfront customer (joined as Rocket Mobile), click here

Rocket Mobile Unlimited Plan Overview

Your unlimited Rocket Mobile plan is bundled with value, including unlimited mobile data at the speed you need, plus unlimited talk and text to NZ and Aus. There are also optional extras based on how you want to connect which are outlined here:

What is it How much Do I have any other options
Voicemail Calls to voicemail are FREE Go for gold. And with unlimited talk and text on our plans, you can carry on connecting without worry.
MMS PXT 10 free MMS/PXT per month to NZ mobiles then no more can be sent. If you are a serial PXTer you are better to send your messages via a messaging app like WhatsApp or Messenger instead, using your unlimited data.
International calls & texts $10 for 250 calling minutes and 50 SMS messages to use within 30 days with our International Add-on You can also use an app like WhatsApp or Messenger to contact friends overseas while connected to WiFi or mobile data. If you're on Pay Monthly, if you call or SMS overseas outside of the International Add-on, you'll be charged per minute or per SMS at rates specific to that location.
Roaming For just $9 a day you can use your NZ non-stop data, minutes and SMS in our Daily Roaming destinations. Our Daily Roaming Add-on is a pretty choice option. Otherwise you can stay connected via WiFi or a local SIM when you're travelling.
Premium rate numbers Calls/SMS messages to premium rate numbers (e.g. reply "yes" messages that are subject to additional charges) aren't available on our Pay Upfront plans. To maintain our everyday low prices and remove bill surprises, our Pay Upfront plans don’t allow premium SMS or calls. That might mean for example that you need to call your dentist to confirm that appointment instead of replying by SMS

Other things to keep in mind:

  • Unlimited talk and TXTs are for standard person-to-person calls to standard NZ and Aus numbers.
  • Your Rocket Mobile mobile plan is for personal mobile use only.
  • For all out of bundle charges:
  • ● If you’re a Pay Monthly customer (joined before we rebranded), click here
  • ● If you’re a Pay Upfront customer (joined as Rocket Mobile), click here