Mobile plan jargon explained

Mobile data plans throw around all sorts of jargon like ‘carryover data’, ‘endless data’ and others, but what does it all really mean? We’re here to spell it out and make it easier for you to see which plan is best for you.

Endless vs unlimited

These two words seem to have the same meaning, but when it comes to mobile plans, they are entirely different.
‘Endless’ plans provide a certain allowance of data at max speed, and then slow you down to 1.2Mbps if you exceed that usage. At speeds that slow, your phone becomes almost unusable. Forget about sending a picture, even loading a website becomes painful.
‘Unlimited’ (i.e. our plans) mean there is no set data allowance, your mobile data will not be slowed after a certain usage, you’ll continue to enjoy the same max speed that’s set for your plan.

Carryover/rollover data

It seems like a great idea to let customers keep the data they don’t use out of their allowance for the next month. But is it?
Our take is: why have an allowance at all? When you rely on carryover data, you still have to keep track of your usage and make sure you don’t go over, or else your service gets cut, or you’re forced to pay up to top up.
Unlimited mobile data plans like ours mean you can completely take your data for granted, knowing you will never run out. No more stockpiling your GBs for a rainy day that never comes, or accidentally chewing through it prematurely when you didn’t realise you weren’t on wifi.
We all know running out of data at the worst possible time is most mobile users’ worst nightmare, so stress less knowing that your unlimited data plan will always be there for you when you need it.

Overage

Some plans charge you extra (or ‘overage’) if you go over the specified calls or messages.
For example, you could end up paying 40c per minute for calls and 20c per SMS, and that adds up. Our plans all come with unlimited calls and texts to NZ/Australian numbers, so that’s one less thing to worry about.
The majority of prepay plans charge users to check their voicemail, and the last thing you should be worrying about is whether you have enough credit to listen to that important message from your doctor’s office or child’s school, because you couldn’t pick up the phone in time.
It’s also not unusual to get stung with surprise charges for things like MMS, which can happen if you try to send a funny photo to your mate, but instead of going through iMessage like you expected, it sends as an MMS. That’s 51c tacked onto your bill at the end of the month, ouch.
At the end of the day, don’t let telcos trick you into paying for more than you should. Go with an upfront mobile plan, which means the price is always the price. No more getting slowed down mid-month, running out of data, or nasty little surprises at bill time.

Rocket Mobile Overview

Your Rocket Mobile plan is bundled with value including unlimited data at the speed you need, plus unlimited talk and text to NZ and Aus. There are also optional extras based on how you want to connect which are outlined here:
What is it How much Do I have any other options
Voicemail Calls to voicemail are FREE Go for gold. And with unlimited talk and text on our plans, you can carry on connecting without worry.
MMS PXT 10 free MMS/PXT per month to NZ mobiles then no more can be sent. If you are a serial PXTer you are better to send your messages via a messaging app like WhatsApp or Messenger instead, using your unlimited data.
International calls & texts $10 for 250 calling minutes and 50 SMS messages to use within 30 days with our International Add-on You can also use an app like WhatsApp or Messenger to contact friends overseas while connected to WiFi or mobile data. If you're on Pay Monthly, if you call or SMS overseas outside of the International Add-on, you'll be charged per minute or per SMS at rates specific to that location.
Roaming For just $9 a day you can use your NZ non-stop data, minutes and SMS in our Daily Roaming destinations. Our Daily Roaming Add-on is a pretty choice option. Otherwise you can stay connected via WiFi or a local SIM when you're travelling.
Premium rate numbers Calls/SMS messages to premium rate numbers (e.g. reply "yes" messages that are subject to additional charges) aren't available on our Pay Upfront plans. To maintain our everyday low prices and remove bill surprises, our Pay Upfront plans don’t allow premium SMS or calls. That might mean for example that you need to call your dentist to confirm that appointment instead of replying by SMS

Other things to keep in mind:

  • Unlimited talk and TXTs are for standard person-to-person calls to standard NZ and Aus numbers.
  • Your Rocket Mobile mobile plan is for personal mobile use only.
  • For all out of bundle charges:
  • ● If you’re a Pay Monthly customer (joined before we rebranded), click here
  • ● If you’re a Pay Upfront customer (joined as Rocket Mobile), click here